Hello, I'm Neal Herriott, an IT Consultant originally from Telford, Shropshire but now residing in Castleford, West Yorkshire.
Having been in the industry for 15 years with work ranging from physical repair to technical support, i have gained a vast solid knowledge in a wide range of IT solutions physically and remotely.
Learning through employment and personal research is important to me, If im not learning something new or improving my skills then something is wrong.
I continue to hone my craft and want to be the best that i can be in all aspects of technology services.
I love doing what I do.
Working from home and also on location holding a main contract with a Large Format Printing company based in Utah, USA.
Contract includes holding title "Head of Web Solutions" for Griffco Partners inc based in Utah.
Project manager and developer for all web based projects
Create, Develop and maintain all Debian based Servers including 3 web servers.
Re-wiring complete facility to Cat6 data cables
Development, design and maintenance of multiple e-commerce websites selling large format printing products.
Onsite and Remote technical support solutions for web and local IT.
Telford, Shropshire headquarters of Internet service provider within 24 hour technical support department.
Phone and Email based technical Support adviser dealing with many ISP related issues and requests for ADSL, SDSL, Fibre, Leased Line, PSTN Lines, Domain Names, Hosting, Virtual Machines, Dedicated servers, Voice over IP and Co-Location within 3 Datacentres.
Developed internal PHP/MySQL web system (which is still in place to date) for processing any faults for PSTN, ADSL, SDSL and Fibre lines, which included generation of reports for managers such as daily/weekly/monthly volumes/times vs targets, also kept up to date on any faults and advised if any would be close to SLA or targeted agreements to ensure all faults were up to date.
Stone, Staffordshire based IT and Electrical Repair Centre for Insurance claims or Individual Clients.
Diagnostics, Sourcing and Repair of all types of Electronic Equiptment. (Mainly Laptops and Desktops but includes small items such as phones and cameras etc.)
Managed a small team of repair technicians ensuring all areas of the workshop are working within timeframes and within quality controls, Assigning workloads and dealing with any escalated issues.
Telford, Shropshire location of a global electronics manufacturing services company. Working directly on the Dell Computers warranty repair line.
Working on full repair and testing of all model of Dell laptop, including moving between IBM and Sony Repair when needed.
Telford, Shropshire based IT consultancy for sales and repair of IT equipment including industrial computer technologies.
Working in both Office, Warehouse and Shop environments for custom building and repair of Desktop PC's.
General GCSE within 9 subjects with a C+ Grade.
GNVQ and Dell Certified Systems Engineer.
Wordpress Template
Ground Up PHP/HTML
Frontend/Admin PHP/HTML
Graphic Design
Magento Template, Project Management
Magento Template
